Turn supporttickets intoLinear andGitHub issuesTurn support tickets intoLinear and GitHub issuesTurn supporttickets intoLinear andGitHub issuesTurn support tickets intoLinear and GitHub issues
Embed beautiful support forms anywhere, and watch as customer feedback flows directly into your development pipeline, ready for you or your AI agents to tackle.
See it in action
Getting started is as easy as:
Boom! Now customer feedback becomes actionable issues your team can tackle.
Why Choose Issued?
Integration & Workflow
Seamlessly fits into your existing development workflow
One-Click Linear & GitHub Integration
Authorize your Linear workspace or connect a GitHub repo and we'll handle the rest. Automatic webhook setup, issue creation, and bi-directional sync between issues and customer emails. No complex configuration required.
Zero Context Switching
Stop jumping between Linear, GitHub, email, and support tools. Everything happens in the issue tracker you already live in. Your entire team already knows how to use it.
Two-Way Email Magic
Customers get automatic email confirmations with ticket IDs. When you comment on the Linear or GitHub issue, they receive an email. When they reply, it becomes a comment on the issue. Real conversations, zero friction.
AI-Ready Support Pipeline
Your customer bugs become Linear or GitHub issues instantly, perfectly formatted for AI coding assistants like Claude, Cursor, or Devin. Let AI agents work on real customer problems while you focus on building.
Platform & Customization
Flexibility and adaptability across platforms and use cases
Embed Anywhere, Customize It All
Drop our embed code into any platform: web, iOS, Android, React, Flutter, with more integrations on the way. Configure every field with the embed code: visible, hidden, required, or pre-filled with user data. Your form, your rules.
Smart Field Configuration
Pass any data you want—user IDs, subscription tiers, session data, error logs. Set labels, assignees, and priorities in Linear or GitHub automatically based on form fields. Context-rich issues from the start.
Universal Platform Support
Native SDKs for every platform that matters: JavaScript, React, Vue, Angular, iOS, Android, Flutter, React Native, Unity, Electron, and WordPress. Same powerful features everywhere.
Flexible Notifications
Get notified your way—email, webhooks, or Slack. Configure per-project settings. Send instant alerts or daily digests. Never miss a customer issue again.
Linear-Native Features
Pick Linear as your provider and get the integrations Linear teams actually want.
Customer Requests, Built-In
Every submission with an email auto-creates a Linear Customer and attaches the issue as a Request. You get per-customer history, prioritisation, and the same intake data Linear users pay Zendesk/Intercom for — on by default, toggle off per project.
Team, Project, Status & Label Defaults
Pick the team (required), Linear project, default workflow state, and default labels once. New issues land on the right roadmap with the right tags without any manual triage.
Zero Billable Seats
Issued installs as a Linear OAuth app in bot mode — it doesn't consume a paid seat in your workspace. Your whole support funnel, without growing the Linear bill.
Security & Reliability
Trust, security, and ease of adoption
Privacy-First Architecture
GDPR compliant with automatic data deletion after 30 days. Your customers' data stays secure. Support domain whitelisting and bundle ID validation to prevent unauthorized submissions.
Battle-Tested Security
Rate limiting, CORS validation, encrypted Linear and GitHub tokens, and input sanitization. Built with security first, so you can embed with confidence on any domain.
Your Workspace Stays Private
Your code and roadmap stay private. Customers never see your Linear workspace or GitHub repo. They only interact with the support form and email responses. Complete separation of concerns.
Instant Setup, Forever Free Start
Connect Linear or GitHub, embed our widget, and you're live in under 5 minutes. Start free with 10 tickets/month. No credit card required. Scale up only when you need to.
Simple, Transparent Pricing
Start free and scale as you grow. All plans include our core features with no hidden fees.
Free
- 1 project
- Basic email notifications
- Community support
Basic
- All free features
- Webhook notifications
- Priority email support
- Advanced analytics
Pro
- All basic features
- Unlimited projects
- Priority support
- Custom webhooks
All plans include Linear and GitHub integrations, email notifications, and 24/7 uptime.
Loved by solo devs and small teams
Join developers everywhere who've simplified their support workflow
Solo Developer
AI-First Startup
Small Team Lead
Product Manager
Engineering Lead
Solo Founder
Built For Modern Development Teams
For Indie Developers
Finally, a support system that speaks your language and lives where you work.
For Small Teams
Stop paying for seats you don't use. Anyone with access to your Linear workspace or GitHub repo can handle support.
For AI-First Teams
Turn customer feedback into AI-solvable Linear and GitHub issues automatically.
Frequently Asked Questions
Have questions? We've got answers.
Ready to simplify your support?
Join developers who've ditched expensive helpdesks for a smarter way to handle customer feedback.
No credit card required • 10 free submissions per month