Build with Issued
Issued turns support form submissions into Linear or GitHub issues and threads replies back to the submitter over email — so you run customer support in the tool you already use to track code.
Start here
How Issued works
Your embedded form posts to Issued with the configured fields plus any hidden metadata — user ID, plan, app version, page URL.
Issued opens an issue in your connected Linear team or GitHub repo with the full context, default labels, status, and priority applied.
Comment on the issue. Issued emails it to the submitter from a per-project reply address. Prefix with (ignore) to keep a note internal.
Customer email replies land back on the issue as comments. The whole conversation lives next to the code it’s about.
Pick your issue tracker
Each project connects to exactly one provider.
Linear
Authorize your workspace, pick a team and project, set default labels and status. Submissions with an email auto-link to a Linear Customer Request — and the bot uses zero billable seats.
GitHub
Install the Issued GitHub App on a repo. Webhooks are set up automatically, and you can pre-set labels, assignees, and milestones per form.
Pick your platform
Every SDK ships the same field model and event callbacks — pick the one that matches where the form lives.