Documentation
Issued turns support form submissions into Linear or GitHub issues, and pipes replies back to the submitter over email — so you manage customer support in the same tool you already use to track code.
How Issued works
STEP 1
Customer submits
Your embedded form posts to Issued with the configured fields and hidden metadata.
STEP 2
Issue is created
We open an issue in your connected Linear team or GitHub repo with the full context.
STEP 3
You respond in-tool
Add a comment on the issue. Issued emails it to the submitter from a per-project reply address.
STEP 4
Thread stays in sync
Customer replies become new comments. Use (ignore) to keep a note internal.
Pick your issue tracker
Pick your platform
Each SDK ships the same field model and event callbacks — pick the one that matches where you're embedding the form.